A SOP is set of step-by-step instructions arranged for an organization to help workers, customers and visitors carry out complex and routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. SOPs can be the blueprint for safety and security. The concept of a SOP for safety and security in place for your insurance provider is similar to having a business plan in place for a bank. Both a SOP and business plan show how the risk to the provider is reduced and by how much.
As an example, cameras are excellent resources to make potential criminals think twice about committing a crime of opportunity. However, obviously an indoor camera is not as effective outside as an outdoor camera. Another consideration is an outdoor camera in Seattle would need additional features, such as rain and fog visibility in order to be effective, as opposed to Las Vegas, where features may be needed in order for the camera to operate in the extreme heat. This attention to detail is what insurance providers look for when it comes to risk reduction. The details paint a vivid picture as to what liability is being reduced, how and by how much.
At the end of the day a safety and security SOP can cover several areas. These can include from alarm system operations to active shooter response. A SOP is the best way demonstrate how and where you and your business have reduced risk and liability. A SOP is a measurable risk mitigator that establishes consistency in your safety and security program, no matter how big or small. In a time where attacks such as active shooter have more and more of a presence, anyone can be in the key role to respond and mitigate damage. A SOP equips everyone to execute this pivotal role consistently and effectively.